What is a Good Neighbour Scheme?

Good Neighbour Schemes are set up and run by local people to provide day-to-day support for other residents in their community who might need help on an occasional, or regular basis to help them enjoy a better quality of life, and ultimately build a stronger and more resilient community.

Where are our Good Neighbour Schemes? 

The number of Good Neighbour Schemes in Norfolk has been steadily increasing over the last few years, with the Covid pandemic being a catalyst for communities to take action. You can find a list of all the Good Neighbour Schemes and their contact details by clicking on the link below.

Join the Norfolk Good Neighbour Network!

If you already run a support group or Scheme and think you would benefit from the support provided by the Network, please get in touch. Alternatively, if you are interested in setting up your own scheme please speak to Jackie our Good Neighbour Network Co-Ordinator, who can talk you through the process.

Our Monthly Statistics


Schemes in the NGN Network


GNS Volunteers


Requests for help


Households supported

What our Good Neighbours and their communities say

“I’m glad to be giving back to the community that helped me when things were tough”

What our Good Neighbours and their communities say

“Being part of a GNS gives me confidence that we will be able to support our community to ensure that no one is left behind or alone.”

What our Good Neighbours and their communities say

“It feels very rewarding to be able give help, I gain a lot from knowing people have the support if they need it. A sense of community brings about a happy community.”

Information about CAN and our Lottery funding

Community Action Norfolk (CAN) is the leading organisation for engagement with the Voluntary, Community,

Social Enterprise sector in Norfolk providing practical support such as helping to find funding and running an organisation, to engaging your community and strategic planning. If you volunteer within this sector and you need help, CAN are here to help!

In June 2021 Community Action Norfolk secured funding from the National Lottery Community Fund to support the development of the Norfolk Good Neighbour Network, and to increase the number of Good Neighbour Schemes and community support groups in Norfolk over the next three years. The aims being to promote the idea of neighbourliness, to ensure people remain independent for longer and to build more resilient communities.

Community Action Norfolk has helped more than 20 Schemes to start in Norfolk – some of these are still going strong after many years. We are involved in developing the national standards for Good Neighbour work and want to develop a successful network of schemes throughout Norfolk to support those feeling lonely and isolated.

Jackie Cushing

Email: jackie.cushing@communityactionnorfolk.org.uk

Tel: 01362 698216 (Main Office - please leave a voicemail and someone will get back to you)

Meet your Norfolk Good Neighbour Network Point of Contact

I am your Good Neighbour Network point of contact. I am here to support creating, developing or maintaining a Good Neighbour Scheme that works for you and your community. I can be your point of contact for;

Information and resources to support with good practice

Guidance to help recruit volunteers in your area and help with the marketing and promotion

Help with signposting you to other organisations and individuals that would support your scheme

Training which will support your volunteer role

Toolkits and templates of documents to help you run your scheme effectively

Have any questions?

01362 698216

Open Mon - Fri

09:00 - 17:00

Need some help?

[email protected]