Accessibility Statement for Community Action Norfolk

This website is run by Community Action Norfolk. We want this website to be as accessible as possible this means you should be able to:

• Navigate most of the website using just a keyboard.

• Navigate most of the website using speech recognition software.

• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

Please be aware that some parts of this website are not fully accessible, you cannot modify the line height or spacing of text and we cannot guarantee the full accessibility of our PDF documents or Word documents to screen reader software .

If you do have a disability, please visit AbilityNet for information and advice on how to make your device more accessible.

I Can’t Access Parts Of This Website?

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us:

Email – Jackie.cushing@communityactionnorfolk.org.uk

Call – 01362 698216

Reporting Accessibility Problems

We’re always looking to improve the accessibility of our website, if you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

Email – Jackie.cushing@communityactionnorfolk.org.uk

Call – 01362 698216

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Community Action Norfolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is [partially] compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-Compliance With the Accessibility Regulations

We cannot guarantee the full accessibility of our PDF documents or Word documents to screen reader software.

Testing

This website was tested on [08/07/2021]. The test was carried out by Community Action Suffolk. The test was performed using the Wave Accessibility software.

We tested our main website platform, available at www.norfolkgoodneighbours.co.uk

We are constantly looking at our website accessibility alongside our website developers and where we can improve on it we will. We follow a specific set of guidelines to ensure all our content meets the WCAG 2.1 Standard.

This statement was prepared on [08/07/2021]. It was last updated on [08/07/2021].